Monthly Archives: December 2010
Breaking through the Customer Mindset
Frequently when you read about selling and how to increase your sales results, the focus is on what you (the sales person) can do or say. To improve you do need to keep sharpening the saw and continue your quest to do better. But sometimes in that drive for excellence, we tend to focus so much on the technique or skill that we are developing that we forget to consider the most important part—how what we say or do is interpreted by our customer. Continue reading
Mindset and Selling Success
In Paradise Lost, John Milton wrote, “The mind is its own place, and in itself can make a heaven of Hell, a hell of Heaven.”
Within your mind are the synapses and thought processes that create you as an individual—it’s a powerful thing. Within this wonderful creation called a brain resides your mindset—the established set of attitudes and beliefs that you hold. You accumulate the attitudes and beliefs that compose your mindset from your parents, friends, schooling, and life experiences. Indeed, virtually everything you see, hear, touch, taste, and smell may affect your mindset. Continue reading
