Monthly Archives: July 2011
Fully Engaging Your Customers
What percent of your customers are fully engaged when they talk to you and look forward to meeting with you? This percentage may give you an indication of how effective you are in selling, for it is hard to make … Continue reading
Defining a Good Business Relationship
We often talk about how important relationships are in business, especially in sales, but how do we know if the relationships we have with our customers and colleagues are truly substantive ones? It seems that many, including sales people, often … Continue reading
Planning Continuum
It always amazes me how little attention, time, and effort people spend on planning. And I’m not talking about life goals—though I feel that is a valuable endeavor. I’m referring to how to define and set goals daily, for every … Continue reading
Practice, practice, practice!
In his book Outliers The Story of Success, Malcolm Gladwell makes the assertion that you need about 10,000 hours to become masterful at anything. To be truly expert does requires an enormous amount of time. Gladwell cites studies done by neurologist … Continue reading
