I’m a big believer in lifelong learning. That’s one of the reasons why I subscribe to blogs and email updates from people I respect. One of these is Valerie Sokolosky, who sent an interesting email about self-awareness that got me thinking.
Valerie’s article stressed that leaders need to be self-aware. My contention is that being self-aware shouldn’t pertain to just leaders. Every person who strives to excel needs to be self-aware and nowhere is this more important than in selling. Continue reading
I’m a firm believer in the power of stories. And when I heard this story about Albert Einstein, I thought it was rather intriguing and worth sharing. I love gaining insight into the mind of a genius.
The story takes place at Swarthmore College in Pennsylvania. After Einstein received an award from the college president, the audience was begging for a speech. Einstein reluctantly walked back to the podium and said, “Ladies and gentlemen, I am very sorry but I have nothing to say.” Continue reading
I was quite surprised when my friend Buzz Williams shared Warren Buffett’s formula for success. (Actually he called it the Buffett formula of how to get smarter.) As a reader of many self-help books and a constant seeker of the latest ideas shared by thought leaders, I find that many of the suggestions about how to be successful are basically the same. And it’s not that Buffett’s idea is so different—it’s that his formula is rather unique. Continue reading
I’m a firm believer in learning. And I often find that we can be more effective if we borrow some great ideas from subjects outside our own area of expertise. But some times what works in one discipline just doesn’t translate well—and this applies to lawyers and sales people. Continue reading
There are times we read about how to improve our business or increase sales and think, “This is full of common sense. Why don’t I do this?” That’s a good question. I guess one of the flaws of being human is that we need to be reminded about these common sense rules and how to apply them. And that’s exactly what my friend Geoffrey James does in his recently published book: Business Without The Bullsh*t: 49 Secrets and Shortcuts You Need to Know. This one is destined to be a best seller. Continue reading
Building a relationship requires time. That simple concept is widely accepted. So I was really curious when I read Michael Simmons’ blog To Create a Real Connection, Show Vulnerability in which he cited research about developing a relationship in 45 minutes. Continue reading
“We hire the best of the best. We make sure before we hire sales representatives that they have exceptional selling experience. So why do we need to invest in a sales model?” Sounds like a logical argument, doesn’t it? Unfortunately, it’s built on false assumptions and misunderstandings about what is involved in creating a culture of selling excellence. Continue reading
I was blown away by this recent video circulating on the internet. If you haven’t seen the interview about the “fake job”, you may want to stop and watch it right now. [https://www.youtube.com/watch?v=HB3xM93rXbY] Even if you have seen it, you may want to view it again. I believe it is one of the most impactful demonstrations of the power of gaining interest that I’ve ever seen. Continue reading
Although we may take great care in preparing our sales calls—how to open, what questions to ask, how to close, etc.—we tend to forget about those other points of contact. We neglect to recognize that virtually any touch point can be a true selling opportunity. Preparing what to say when we engage a prospect/customer in any situation—voicemail, email messages, or impromptu meetings in an elevator—could be what separates the great from the good. Continue reading
If relationships are important to your success, what are you doing about it? I often ask business professionals this question. As you’d probably expect, they agree their success is indeed based on building business relationships—whether it is getting approval for their idea, or selling a product to a customer, or just getting help from someone that they need to do to get their job done. But when I ask them what they are doing to improve how they build business relationships, they seem astonished by the follow up question. Continue reading