Category Archives: Misc Blogs

The 3 Things you need to know to be a Superstar in Whatever You Do

Superstar. The term itself conjures up a vision of celebrity and adoration. But there are different types of stars. In mere mortal terms, it can mean being the best you can be. You are unique and there is no one … Continue reading

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Meaningful Dialogue and the 6 Rules of Engagement

Here’s a big idea—without meaningful dialogue, there can be no selling! What exactly does this mean? In brief, it means that unless you engage in a substantive truthful conversation, an interaction that is purposeful and worthwhile with your customer, you are not likely to sell anything.

In our previous blog, we’ve discussed the engine that drives success in selling when you are in front of a customer—KMR: Knowledge, Messaging and Relationships. Meaningful dialogue is often limited to those situations where Continue reading

Posted in Delta Points of Sales Excellence, Messaging, Misc Blogs, Selling, Thinking Like the Customer, Words Matter | Tagged , , , | Comments Off